Appointment Information

Appointments can only be made by phoning 03 9584 3055.

Please take the time to read through the information below about our fees, appointments and doctor visits out of hours or off-site.

Fees & Charges

Our GP visits are billed as follows:

Standard Consultation $75.00
Long Consultation $113.00
Extended Consultation $148.00

Payment is required on the day and can be made via cash, Mastercard, Visa or EFTPOS. We also provide online Medicare claiming.

A $5 accounting fee will apply for non-payment on the day of consultation. Procedures and medical materials are additional. Out of pocket costs to you for longer consultations are no greater than for standard ones and help us keep the waiting times down if more time is required.

MONDAY TO FRIDAY 8.00am to 5.00pm

Patients holding a Commonwealth Government Pension Card (Blue Card) or a Veterans’ Affairs Gold Card will be bulk billed.

Patients holding a Commonwealth Government Health Care Card (Green and Yellow Card) will be privately billed at a reduced fee.

Patients holding a Commonwealth Government Seniors Health Card (Pink Card) will be privately billed at a reduced fee.

All other patients will be privately billed.

FROM 5.00PM MONDAY TO FRIDAY, SATURDAY,  SUNDAY  & PUBLIC HOLIDAYS– PRIVATE BILLING ONLY

Appointments

Every effort is made to adhere to appointment times, however emergency cases do occur. We recommend you attend one particular doctor regularly, however as we practise as a team, continuity of care will be maintained by seeing any of the doctors if your doctor is unavailable. If you have a number of problems, require a full check-up, pap test or procedure, please inform the receptionist who will make a longer appointment.

We encourage our patients to see the doctor of their choice and to assist this, all doctors are given regular hours to work so their patients will be aware of when their doctor is working.

Visits to Private Homes, Institutions and Hospitals

These visits are privately billed with $95 for a visit in standard hours and $160 for an out of hours standard visit. We encourage patients requiring a doctors visit to phone as early as possible in the day to notify us as visits are usually made between 1pm and 2pm.

After Hours Medical Care

One of our doctors is available for urgent, after-hours telephone consultation on 9584 3055. Our doctors will discuss your problem with you over the phone and develop a plan to manage your condition. This might involve a clinic consultation the next day, a home visit, a transfer to hospital or some other treatment. Please note that the charge for after-hours visits is $160 for a standard visit per patient for all patients.

Alternately you can attend the following:

Mulgrave Private Hospital (previously known as The Valley Private Hospital) Emergency Department
Blanton Drive (Cnr. Police and Gladstone Roads), Mulgrave, Victoria
03 9795 7700

Holmesglen Private Hospital Emergency Department
490 South Road, Moorabbin, VIctoria
03 9567 9700

These are private hospitals, where out of pocket expenses will be incurred, with payment required on discharge.

There are other public alternatives:

Monash Medical Centre Emergency Department
246 Clayton Road, Clayton
03 9594 6666

Dandenong Public Hospital Emergency Department
David Street, Dandenong, Victoria
 03 9554 1000

Sandringham Hospital Emergency Department
193 Bluff Road (corner Edward Street), Sandringham, Victoria
 03 9076 1470

Ambulance Emergency: phone 000

Poisons Information Centre: phone 13 11 26

Lifeline: phone 13 11 14